EVENT
CIO SoCal Summit | March 19, 2019 | Loews Hollywood Hotel - Los Angeles, CA, USA
agenda
Download Agenda (PDF)↓ Agenda Key
Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session 
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
Tuesday, March 19, 2019 - CIO SoCal Summit
8:00 am - 8:45 am
Registration & Networking Breakfast
8:45 am - 8:55 am
Welcome Address & Opening Remarks 
Moderated by:
Tim Moran, Former Senior Vice President of Global Information Technology, Live Nation Entertainment 
8:55 am - 9:25 am
Keynote Presentation
All Eyes on You
Security breaches are the most intimidating threats for CISOs and security executives. Because of that, upper level management, shareholders and even consumers are focusing now more than ever on the security department. With that, CISOs need to see this as an opportunity to work closely with business stakeholders to incorporate cybersecurity strategy with their organization's business initiatives. This is an ideal opportunity to address skill shortages and increase professional development of the internal security workforce.
Takeaways:
- How the CISO's role has changed
- The latest security threats and how they can positively impact your team
- How to measure your team's shortcomings and areas for improvement
Presented by:
Paul Love, CISO, CO-OP Financial Services
9:30 am - 10:00 am
Keynote Presentation
BMC Helix: Future of Service Management
Service Management is being transformed by technologies like artificial intelligence (AI), machine learning (ML), chatbots, virtual agents and Internet of things (IoT). These technologies are driving dramatic changes to enterprises. Highly cognizant business leaders are jumping in headfirst and applying AI and ML to solve real business challenges in service management and beyond to get a competitive edge in the market. Join for an in-depth discussion about these advances in technologies and what they mean to the future of Service Management. Nayaki will share how organizations are managing through these changes and how getting a head start on them can benefit the organization.
Sponsored by:
BMC Software
Nayaki Nayyar, President, Digital Service Management, BMC Software
10:05 am - 10:30 am
Executive Exchange
Think Tank
The Future of Autonomous Things
Today, we are seeing more Autonomous Things technology than ever before. As a result, functions formerly performed by humans are being replaced with AI. This technology's automation goes beyond the automation by using AI to deliver innovative behaviors that interact more efficiently and effectively with their surroundings and with their end-users.
Takeaways:
- Cover the latest innovations in autonomous and networked entities for 2019
- Learn how these innovations will shape the different industries and business landscapes
- Discuss the potential compromises to privacy and safety in the future of AI
Presented by:
Jeanne Holm, Deputy Chief Information Officer, City of Los Angeles
Think Tank
How Augmented Analytics Will Help Your Organization
Augmented Analytics focus on specific areas of augmented intelligence, using machine learning to enhance how data and analytics are presented and shared. As the capabilities of this technology advance rapidly, it is pivotal to understand these advancements.
Takeaways:
- Learn more about Augmented Analytics' role as a key feature of data preparation and management, process management, process mining and data science platforms
- How to optimize the decisions and actions of all entire team, not just those of analysts and data scientists
- Using Augmented Analytics to automate the process of data preparation, insight generation and insight visualization
10:30 am - 10:40 am
Morning Networking Coffee Break
10:45 am - 11:10 am
Executive Exchange
Thought Leadership
IOT EOT Security and Beyond!
BlackBerry is continuing to driving the market around extending security endpoint to all devices. The presentation today is a discussion around how is the transformation is occurring and how BlackBerry is partnering with clients and industry suppliers to meet the demand of IOT and EOT.
Sponsored by:
BlackBerry
John Gormally, Strategic Account Manager, BlackBerry
11:15 am - 11:40 am
Executive Exchange
Think Tank
Leveraging Cloud Identity for a Secure & Automated Enterprise platform
This session will give an overview of Clouded Identity and Next Gen Access Management to serve as a reminder of how quickly and with little effort a company can change their identity posture. We'll look at a little bit of the history of digital Identity and cover how organizations can drive value through different verticals like Dynamic Access, Data Flows using APIs, IoT, and customer identities.
Presented by:
Charles Sims, Director of IT, LA Clippers
Think Tank
The Solution for Your Legacy System's Security: The Cloud
Over the lifespan of an organization, CIOs/CISOs have developed and implemented technologies that have been key to the organization's success. However, CISOs and their security teams today find themselves stuck ensuring that legacy systems are secure. The solution is cloud-delivered security products that are more agile with the ability to implement new detection methods and services faster than on-site solutions.
While cloud security is an ideal solution, it is important to know that using the cloud is more than moving legacy management servers to the cloud.
Takeaways:
- Review the status of legacy system security
- What cloud solutions are the best fit for their business
- What are the main needs in regards to system's scale, data telemetry, staff growth, machine learning, API-based access, and more
Presented by:
Nemi George, Vice President, Information Security Officer | Service Operations, Pacific Dental Services
11:45 am - 12:10 pm
Executive Exchange
Thought Leadership
From the Front Lines: 5 Best Practices for Application Defense in Depth
Everyone knows applications are the lifeblood of the enterprise, but as the threats multiply and come at an ever-faster rate, protecting those applications becomes a massive challenge. Layer in the issues associated with moving applications to the cloud, using open source code, implementing rapid release cycles, and being forced to use legacy apps when the development team is long gone, and it's easy to see that application security can be a thankless, endless job.
Layered security, or defense-in-depth, is an admirable goal. The problem is, how do you achieve it? We've been on the front lines for years, finding what works and what doesn't. In the process we have distilled five best practices that will help enterprises of any size tackle the thorny problem of application security in a dynamic world where change is the only constant.
A combination of defenses at the edge, in the network and inside the applications themselves forms the core of the best practices. Layered on top are two additional practices that make all the difference: full real-time visibility with analytics, to help beleaguered security analysts quickly distinguish real threats from noise and take action based on full context; and a consumption model that allow the enterprise to quickly, easily and cost-effectively move protections to where they will do the most good. The result? Vastly improved application security, effective remediation, and a DevSecOps model that works.
Sponsored by:
Imperva
Amanda Mosello, Senior Security Engineer, Imperva
12:15 pm - 12:40 pm
Executive Exchange
Executive Boardroom 
The Power of Pink: A Curious Investigation into the Influence of Female Leadership
This presentation is to provide a unique perspective on modern acquisitions occurring in Fortune 500 companies. As one company, with more of a diverse population of employees acquires another, what is the impact? This presentation will reveal the results of a series of internal interviews and an ethnographic study on the opinions and observations of women in key leadership positions within Insight (a fortune 500 solution provider).
Sponsored by:
Insight Cloud + Data Center Transformation
Guy Reams, Regional VP, Insight Cloud + Data Center Transformation
Executive Boardroom
Relying on Perimeter Security is Dead
A humorously presented cautionary tale about why you can never effectively protect your corporate data by increasing budgetary funds on the protection of a corporate network's perimeter. It's time to turn your attention inwards and start protecting the data itself instead of the environment. 2019 is the year to rethink your security funding priorities and in this presentation, you'll understand why. You'll never look at your firewalls the same way again.
Move funding away from perimeter security towards:
- Data Encryption for Data Protection
- Code Signing for Verification
- PKI for Authentication
Sponsored by:
nCipher
Brad Beutlich, Vice President of Sales Western Region and LATAM, nCipher
12:40 pm - 1:50 pm
Working Lunch & Panel
The Revitalizing Change in the Role of the CXO
A CXO's role, goals and objectives have drastically changed over the years as most CXOs supervise teams and units beyond their IT's security. Because of these changes in responsibilities, a CXO's success is measured in greater business metrics. As a result, the role of a CXO has become both more attractive and more demanding.
Takeaways:
- What are the significant changes regarding the role of the CXO
- How to keep up with the changing requirements
- How to properly measure a CXO'S success
Moderated by:
Tim Moran, Former Senior Vice President of Global Information Technology, Live Nation Entertainment
Panelists:
Mark Van Holsbeck, CISO, Avery Dennison
Lance Hassell, Chief Operating Officer, Covenant Care
Kathy Linares, VP of IT, Insulectro
Paul Love, CISO, CO-OP Financial Services
1:55 pm - 2:20 pm
Executive Exchange
Executive Boardroom
Tableau's 2019 Top 10 Business Intelligence Trends: Understand what's driving BI innovation in Healthcare and Large Enterprise
The pace and evolution of business intelligence means what's working today, may not tomorrow â?" let alone next year. For the 8th year we interviewed a variety of customers, industry leaders, and Tableau experts to identify 10 influential BI trendsâ?"from artificial intelligence (AI) to how actionable analytics put data in context.
Whether you're empowering your organization's knowledge workers to make data-informed choices, or an executive looking to spot your own trends ahead of the competition, this discussion will emphasize strategic priorities to help you see and understand your data like never before.
Sponsored by:
Tableau Software
Mark Norato, Senior Director, Healthcare Vertical, Tableau Software
Executive Boardroom
Embracing AI for Cyber Defense
Artificial intelligence is sometimes spoken about as something that will, in the future, secure companies' networks. However, cyber AI has already been deployed by thousands of companies to detect and fight back against increasingly advanced, fast-moving, and stealthy threats. This session will unpack the benefits and challenges of these deployments. By exploring the advantages of different machine learning approaches and talking about the potential barriers to adoption, this session will arm attendees with the knowledge they need to evaluate AI cyber defense for their own organizations.
Takeaways:
- AI algorithms for detecting and responding to threats
- How human teams adopt (or resist) automated defense
- Real-world threats contained by cyber AI, including hacked IoT devices, insider threat, and machine-speed attacks
Sponsored by:
Darktrace
2:25 pm - 2:50 pm
Executive Exchange
Think Tank
Machine Learning Is Here to Help, Not Replace
Over the next few years, machine learning (ML) will be a regular security practice and will offset skills and staffing shortfalls. Today though, ML is better at addressing smaller, more specific problems. Technology leaders have to understand that humans and machines complement each other and work better together than alone, as ML can assist humans in addressing uncertainty by presenting relevant information.
- Discuss the ways machine learning can assist teams and organizations
- How to make the right machine learning choices for your organization
- The future of machine learning
Presented by:
Michiel De Bruin, Chief Information Security Officer, Community Memorial Health System
Think Tank
Immersive Experiences
Virtual reality (VR), augmented reality (AR) and mixed reality (MR) are changing the way in which people perceive the digital world. This perception change and interaction experience presents unique opportunities for the immersive user experience.
Takeaways:
- Discuss the shift from individual devices that have separated user interface technologies to a multichannel experience
- Discuss how immersive technologies provide benefits such as use, scalability, and new types experiences your organization, customers and employees.
- Learn more about the challenges facing the immersive technologies implications
Presented by:
Jacob Burgess, Area Information Officer, Kaiser Permanente
2:55 pm - 3:20 pm
Executive Exchange
Thought Leadership
How to Accelerate and Simplify Approvals, and Why It Matters
Approvals today are a complicated and time-consuming experience for managers and executives. Logging into multiple applications, searching through emails, establishing VPN access, and forgetting log-in credentials cause unnecessary frustration and negative financial impacts. Capriza's ApproveSimple consolidates all your approvals into a single, unified worklist delivered to any device, anywhere. Customers reduce approval cycles by an average of 70% and enjoy a consumer-like user experience in the enterprise. Find out how you can boost productivity, accelerate your business, and increase employee satisfaction.
Sponsored by:
Capriza
Aaron Hopkins, Regional Sales Manager, Capriza
3:20 pm - 3:30 pm
Afternoon Networking Coffee Break
3:35 pm - 4:00 pm
Executive Exchange
Think Tank
How Augmented Analytics Will Help Your Organization
Augmented Analytics focus on specific areas of augmented
intelligence, using machine learning to enhance how data and analytics are
presented and shared. As the capabilities of this technology advance rapidly,
it is pivotal to understand these advancements.
Takeaways
- Learn more about Augmented Analytics' role as a key feature of data preparation and management, process management, process mining and data science platforms
- How to optimize the decisions and actions of all entire team, not just those of analysts and data scientists
- Using Augmented Analytics to automate the process of data preparation, insight generation and insight visualization
Presented by:
Bryan Ackermann, SVP and CIO, Korn Ferry International
Think Tank
Breaches Are Everywhere. What's a Good Security Leader to Do?!
Breaches are on the news seemingly weekly, as organizations are struggling to secure their data. Phishing attacks are proliferating and going after our workforce. Ransomware has taken several victims and is also escalating. A few questions to be considered: Have you built a sustainable and dynamic Information Security Plan? Have you shared this with upper management and gotten their buy-in and support? Have you initiated a balanced Security Awareness Program? Don't allow your organization to become the next victim of a breach.
Takeaways:
- Combating the rise of cybercrime, how to make your networks more secure
- Implementing and using administrative, technical, and physical security controls
- Utilizing best practices by employing both best privacy and security practices
Presented by:
Richard Greenberg, Information Security Officer, County of Los Angeles
4:05 pm - 4:30 pm
Executive Exchange
Thought Leadership
Mobile and Web App Security: How Do You Know You Got It Right?
Increasingly, organizations across all industries are using mobile and web applications to attract new customers and conduct business. But bad actors are also aware of these lucrative channels and are continually looking for ways to exploit them. So, how do you know if app and network security is sufficient to protect against data breaches? Can your apps detect the latest reverse engineering attacks and defend against them? Do you know if existing defenses are working?
Arxan Director of Security Engineering Matt Clemens will help answer these questions and share best practices for web and mobile app protection.
Sponsored by:
Arxan, Inc
Matt Clemens, Technical Director, Arxan, Inc
4:35 pm - 5:15 pm
Women in IT Panel
Building a High-Performance Team for Digital Transformation
Digital Transformation has quickly become a top item on the agenda for every organization. CIOs are being called upon as beacons of clarity to usher organizations through their digital transformations, but doing so requires a talented, high-performance team.
This veteran panel of your peers will focus on what it takes to attract, hire and retain a talented, high-performance IT organization to lead transformation in the digital age.
Moderated by:
Helen Norris, Vice President, Chief Information Officer, Chapman University
Panelists:
Louise Brandy, VP of Enterprise Applications, Essex Property Trust
Kathy Linares, VP of IT, Insulectro
Nayaki Nayyar, President, Digital Service Management, BMC Softwar
Nicole McMackin, President and CEO, Irvine Technology Corporation
Carol Fawcett, Corporate Vice President, Chief Information Officer, Golden State Foods
5:15 pm - 5:25 pm
What's the Next Stop On the Transformation Journey?
We'll summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs, where common issues can be addressed and success stories can be shared.
Takeaways:
- Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you
- Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers
Moderated by:
Tim Moran, Former Senior Vice President of Global Information Technology, Live Nation Entertainment
5:25 pm - 6:30 pm